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Last updated: April 2026
We collect information you provide directly when you create an account, enrol in a course, register for a masterclass, or subscribe to our newsletter. This includes:
We also automatically collect usage data including IP address, browser type, device information, and pages visited to improve our services.
Your information is used to:
We implement appropriate technical and organisational security measures to protect your personal information. Payment data is processed by Razorpay and we do not store credit card or bank details on our servers. Passwords are hashed and never stored in plain text.
We use trusted third-party services to operate our platform, each governed by their own privacy policies:
We do not sell, trade, or rent your personal information to any third party.
If you subscribe to our newsletter, we store your email address to send periodic updates about courses, masterclasses, and AI-related content. Every newsletter email includes an unsubscribe link. You can opt out at any time and your preference will be respected immediately.
Transactional emails (enrollment confirmations, invoices, password resets) are not affected by newsletter preferences and will continue to be sent as necessary for your account.
We retain your personal data for as long as your account is active or as needed to provide services. Payment records and invoices are retained as required by applicable tax and accounting regulations. If you request account deletion, we will remove your personal data within 30 days, except where retention is required by law.
You have the right to:
To exercise any of these rights, contact us at info@hexailabs.com.
We use cookies to maintain your session, remember your preferences, and improve your experience. Essential cookies are required for authentication and core functionality. You can control cookie preferences through your browser settings.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this page periodically.
For privacy-related inquiries, contact us at info@hexailabs.com.